Frequently Asked Questions
Everything you need to know about our handmade ties and services.
Where are Frederick Thomas ties designed?
All our ties are designed in our London studio, drawing inspiration from both classic British heritage and modern floral trends.
What materials do you use for your handmade ties?
We pride ourselves on using high-quality materials including 100% silk, premium cotton, and luxury wool blends to ensure a perfect knot and long-lasting wear.
How long does shipping take within the UK and internationally?
UK orders typically arrive within 2-3 working days. International shipping usually takes 7-14 working days depending on the destination country.
Can I return a tie if it doesn't match my suit?
Yes, we offer a 30-day return policy. If the color or style isn't quite right, you can return your unworn items in their original packaging for a full refund.
Do you offer discounts for wedding parties or bulk orders?
Absolutely! We specialize in wedding attire. Please contact our customer service team for information on bulk discounts for wedding parties and corporate events.
Are your ties suitable for dry cleaning?
To maintain the shape and quality of the handmade stitching, we recommend professional dry cleaning only for our silk and wool products.